Hardware
"Our goal is to provide quality hardware material in a array of products to best serve our customers. We strive to provide the best integrated IT solutions such as security, cloud, hybrid infrastructure and digital experience."
When hardware is defective and needs to be replaced, we offer service-level agreements with turnaround times as short as four hours. From the time a client and DataTech engineer determine the hardware is defective, we’ll have an engineer out to replace the part within that four-hour window, and everything will be back up and running. This is a significant improvement from other approaches where a client might have to spend hours troubleshooting on the phone over a period of several days before a replacement part is sent, and then the client is responsible for the replacement and return of the defective hardware. We perform the onsite service at no additional charge.
- Desktops
- Laptops
- Servers
- Infrastructure Components
- Cabling and Supplies
- Networking
- Programming and Downloads
- Updates and Patches
- Security Components
- Virtualization
- 24/7 Customer Support
- We aim to provide the best customer service to all our customers. Particularly for smaller customers that lack a large internal IT staff, access to our engineers is one of the biggest benefits of DataTech Technology Support. A layperson at an organization can call in and report an issue and be confident that a trained engineer will begin working to solve the problem.
- Security
- We strive to provide the best security protection with our monitoring service. We believe the digital world is only truly empowering when people are confident in their online security, privacy, and identity theft protection.
- Microsoft Office 365
- Microsoft 365 is your powerful cloud-based productivity platform that include apps like Microsoft Teams, Word, Excel, PowerPoint, Outlook, and OneDrive, as well as intelligent cloud services and advanced security. Get started with free web and mobile apps or upgrade to a premium plan for access to more apps, storage, and features.
- Cloud Security
- Secure everything and everyone your network touches. Cloud-native and cloud-delivered, Security Cloud is powered by AI to deliver effective, scalable protection.
Software
"By providing a trusted resource to count on in any circumstances. Software technology grows rapidly and we are committed to improved growt and consistency."
DataTech acts as a middleman between technology vendors and customers, providing services and technology products for various domains such as networking, mobility, cloud computing, security, software management, and data center management. We also offer advisory and design, software development, implementation, and managed services to our customers.
Services
The following are common services that we encourage our clients to do as part of their daily exercise routine.
For more information, visit DataTech